What is the single-use technologies workflow program?
The Thermo Scientific™ single-use technologies workflow program is designed to drive process optimization and reduce costs. It fosters the technical interaction between your production staff and our technical product experts to help ensure that you can maximize Thermo Scientific™ single-use products in your existing production environment.
How does it work? | What is your commitment? |
We offer three levels of interaction: - Point solution review (PSR) looks at a specific upstream or downstream bioprocessing step
- Process review (PR) is designed as a deep dive to optimize a process step
- Complete review (CR) provides a comprehensive workflow analysis from up- to downstream
At the end of the process, our product experts will provide a detailed report that analyzes your current state, and they will offer specific recommendations on how to improve your production environment. | You are committing time and resources to the optimization project. Whether you choose to engage in the PSR, PR, or CR program:
- You will need to provide the Thermo Fisher Scientific team with access to your production facility so that they can work with operators as well as managers to understand your existing processes.
- You will then need to evaluate the analysis provided by the Thermo Fisher team. This report is yours to keep as you assess what potential process improvement steps to undertake.
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| | Point solution review (PSR) | Process review (PR) | Complete review (CR) |
Focus | Review and analyze a specific opportunity or area of concern within a given process | Comprehensive process review focused on single-use technologies | Expanded, comprehensive process review focused on: - Single-use technologies
- Cell culture
- Process solutions (media and buffers)
- Purification
- Analytics
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Team | - Single-use field applications specialist (FAS)
- Process expert
- Subject matter experts (SMEs)
- Commercial sales
- Business account manager
- Technical sales specialist (BAM/TSS)
- Quality representative
| - Field applications director
- Single-use FAS
- SMEs
- Commercial sales (BAM/TSS)
| - Field applications director
- FAS from single-use/cell culture/purification
- Process expert & SMEs
- Commercial sales (BAM/TSS)
|
| Visit plan | - Pre-visit discussion 2 weeks prior, to understand the concern/problem
- Perform review
| - Pre-visit discussion 2-3 weeks prior, to draft agenda and align expectations on both sides
- Process review includes warehouse, manufacturing upstream & downstream (excluding tangential flow filtration [TFF] & chromatography), documentation, cGMP aspects
- Perform review
| - Pre-visit discussion 2-3 weeks prior, to draft agenda and align expectations on both sides
- Process review includes warehouse, manufacturing upstream & downstream (including TFF & chromatography), documentation, cGMP aspects
- Perform review
|
| Timelines | 1 day visit
within 3 business days of pre-visit call | 1.5–2 day visit
within 1 week of pre-visit call | 2–3 day visit
within 2 weeks of pre-visit call
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Report out | Final report to customer within 2 weeks, including observations, financial models, and recommendations | Final report to customer within 3 weeks, including observations, financial models, and recommendations | Final report to customer within 4 weeks, including observations, financial models, and recommendations |
